By accessing the website operated by Cobble & Crown Gaming Ltd. (doing business as “Checkersorbit”) and purchasing our online checkers game packages, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
- Company Information
Legal Entity: Cobble & Crown Gaming Ltd.
Brand Name: Checkersorbit
Registered Address: 95 Graham Road, CHESHAM, HP5 7ZP, UK
Customer Support: jump@checkersorbit.com (Response time: within 24-48 hours) - Nature of the Service & Delivery
Checkersorbit specializes in digital board game entertainment, providing access to premium online checkers packages and virtual features.
Instant Delivery: Upon successful payment, digital content is credited to your registered account immediately. In rare technical cases, delivery may take up to 24 hours.
No Physical Goods: You acknowledge that you are purchasing digital-only licenses. No physical items will be shipped to your billing address. - License & Virtual Items
Usage Rights: We grant you a limited, non-exclusive, non-transferable license to access the game content for personal use.
No Monetary Value: Virtual items, points, or skins within the game possess no real-world currency value. They cannot be sold, traded for “real money,” or transferred outside the Checkersorbit ecosystem. - Payments & Security
Payments are processed securely via Stripe. We comply with PCI-DSS standards to ensure your payment data is protected.
Fraud Prevention: We reserve the right to verify high-value transactions to prevent unauthorized account use.
Account Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials and for all purchases made under your account, including those made by minors or unauthorized third parties.
To comply with European regulations and prevent unauthorized transactions, you may be required to complete 3D Secure or other identity verification steps during checkout. Failure to complete this verification may result in the transaction being declined. - Refund & Dispute Resolution Policy
We strive for 100% customer satisfaction. Before initiating a dispute with your bank, we encourage you to contact our support team to resolve any issues.
Digital Goods Policy: Due to the immediate nature of digital content delivery, refunds are generally not provided once the content has been accessed or “consumed” within the game.
Technical Exceptions: Full refunds will be issued if a verifiable technical defect on our platform prevents you from accessing your purchase, provided our team cannot resolve the issue within 3 business days.
Mistaken Purchases: If you purchased a package by mistake and have not yet logged in or used the content, please contact us within 24 hours for a manual refund review. - Right of Withdrawal
Immediate Performance: By clicking “Pay” or “Confirm Purchase,” you expressly consent to the immediate supply of digital content.
Waiver of Right: You acknowledge that once the digital performance has begun (e.g., the content is added to your account), you lose your 14-day right of withdrawal under EU/UK consumer protection laws. - Intellectual Property
All game mechanics, original artwork, software code, and the “Checkersorbit” brand are the exclusive property of Cobble & Crown Gaming Ltd. Any unauthorized reproduction, reverse engineering, or commercial resale is strictly prohibited. - Fair Use & Account Termination
We maintain a zero-tolerance policy for fraudulent activity.
Chargebacks: Unauthorized chargebacks (disputing a valid transaction without contacting us first) will result in the permanent suspension of your account and blacklisting of your payment method.
Service Abuse: We reserve the right to terminate access for users engaging in hacking or exploiting game mechanics. - Governing Law
These Terms are governed by the laws of United Kingdom. Any disputes shall be resolved in the competent courts of United Kingdom, without prejudice to any mandatory consumer protection rights you may have in your country of residence.